Reference

Privacy Policy for your account

Live Blackjack, Five Lucky Lions and Football Strike sit behind one account, and this Privacy Policy explains how we handle the data connected to that access.

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CONTACT PATHS

Reach us about privacy requests

Privacy questions need clear routing, so we keep separate contact paths for account data, payment-record queries and cookie choices.

Privacy email Send data-access, correction or deletion requests to our privacy inbox with your account email or mobile number. We verify the request before sharing records or changing saved personal details.
Live chat privacy queue Use live chat when you need help finding cookie settings, account data choices or payment reference status. Our team can route your case without asking for wallet PINs.
Payment record help For UPI, Paytm, PhonePe or Google Pay privacy queries, share the transaction reference and date. We compare it with wallet logs and explain what data we hold.
DATA CARE

Privacy handling behind Live Blackjack

Your account record is handled through defined checks, not open access across the company. We separate login data, wallet records, support messages and cookie settings so the right team sees only what…

Account data collected

We collect details you provide, such as name, mobile number, email and account credentials. We also store login times, device signals and location cues used for access checks where law permits.

Cookies and device signals

Cookies help keep your session active, remember language choices and detect unusual login patterns. You can manage browser cookies, though some account-security checks may not work the same way.

Payment references

UPI, Paytm, PhonePe and Google Pay records are stored as transaction IDs, status updates and timestamps. We do not ask for your UPI PIN, wallet password or full banking credentials.

Retention periods

We keep account and payment records for as long as needed for service, dispute handling, security checks and legal duties. After that, records are deleted or de-identified where practical.

Access and correction

You can ask to see personal data linked to your account or correct details that are wrong. We may verify your identity before changing mobile numbers, email addresses or payment records.

Security controls

We use access controls, encrypted transfer where supported and internal logging to reduce misuse of account data. Staff access is limited by role and checked when privacy requests are handled.

Privacy Policy answers for India

These answers explain the main privacy choices connected to your account, wallet records, cookies and support messages. They are written for quick reading, but the policy still applies as a whole. If your concern involves local access, eligibility depends on local law and is available where local law permits.

We collect details needed to create and protect your account, such as name, mobile number, email, login records, device data and payment references. We also keep support messages you send about privacy or account access.

No. For UPI, Paytm, PhonePe and Google Pay, we keep transaction references, status updates and timestamps. Your UPI PIN, wallet password and private banking credentials remain with your payment provider.

Contact our privacy email or live chat queue with your account mobile number or email. We may confirm your identity before sending a data copy, especially where payment records or access changes are involved.

Yes, you can ask us to correct inaccurate personal details such as email, mobile number or spelling errors. For sensitive changes, we may request proof that the account belongs to you.

Cookies keep your session active, remember basic choices and help detect unusual account access. You can change browser cookie settings, but some login and security functions may work differently after changes.

We keep account, wallet and support records only for service needs, dispute checks, security monitoring and legal duties. When a record is no longer needed, we delete it or remove direct identifiers where practical.

Use the privacy email for formal data requests and live chat for faster routing. Include your account email or mobile number, but do not share UPI PINs, wallet passwords or private banking credentials.

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